Terms & Conditions

Terms & Conditions

This document contains very important information about the terms and conditions that govern your use of this website. By using the site, you indicate your acceptance of the terms and conditions described below. If you do not agree to be bound by these Terms and Conditions, please discontinue access and use of the website.

General Terms

1. You must be at least 13 years old to use the website.
2. You agree that you are responsible for all data charges you incur through use of VitalCells's website and MyAccount.
3. VitalCells respects your privacy and will only use or disclose your identifiable personal or health information as described in our Privacy Policy.
4. While it is the intention of VitalCells to provide information and data from well-respected experts in the rapidly-advancing field of stem cell
therapy, including stem cell collection, science, processing and transplantation, you should be aware that the information we provide is for educational purposes only and should not be used for diagnosing or treating health problems or diseases. It is not a substitute for professional care. If you desire or need such services or advice, you should consult a professional healthcare provider. You should not construe VitalCells’s publication of any content on this site as an endorsement by VitalCells of the views expressed herein, or as any warranty or guarantee of any strategy, recommendation, treatment, therapy or action suggested or described by the author of the content.
5. All comments, suggestions, ideas and other information or materials you submit to VitalCells through this website will become and remain the exclusive property of VitalCells. You disclaim any proprietary rights in such submissions, and you acknowledge VitalCells’s unrestricted right to use them in any medium, now and in the future, without notice, compensation or other obligation to you or anyone else.
6. Although VitalCells takes all reasonable measures to ensure the security of your personal and health-related personal information, no security system is completely invulnerable to hackers. In addition, you are accessing our website through a network (either your own ISP or your employer's network) that we cannot control. As a result, we cannot be responsible for any harm that you believe is caused to you, your family, or your business due to unauthorized leaks of information or equipment failures that are beyond our control, or to your inability to access our site.
7. If you choose to communicate with us via email, you are advised that information you exchange with us using these methods may not be secure. Any information that you create or receive on your employer's computer or through your employer's network may be the legal property of your employer. Your employer may review and save this information or turn it over in response to a legal subpoena. If you email an article found on our website about a disease or condition to a friend who receives email at a work address, you could be revealingsensitive information about your friend’s medical condition or health interests to that friend’s employer.
8. VitalCells does not provide or offer medical advice and therefore, VitalCells is not liable for any harm that a person suffers as a result of his or her actions after visiting the website. We provide the content of our website, including all information about cord blood banking and transplantation, “as is,” without any representation or warranty, express, implied, or statutory about the accuracy of this content, the utility of cord blood transplantation, or the suitability of your cord blood unit for a particular purpose.

VitalCells Service

  1. VitalCells does not guarantee that stem cell transplantation is effective or that your baby’s sample will be medically useful. VitalCells does not make any guarantee that cord blood or tissue sample is useful for the treatment of any particular disorder, or that your banked unit will be useful for transplantation. The appropriate use of your sample is a matter for your physicians to determine.
  2. In order to participate in VitalCells’ cord blood and tissue banking service, you must complete our enrollment process. Unless you enroll with VitalCells for cord blood and tissue banking, we make no representations or warranties about our service. If you do choose to enroll, or if you purchase the gift of banking for someone else, we make only those representations and warranties contained in the service agreement. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter of these Terms and Conditions.


  1. Material on this site is intended for your personal use only. All material on this site is copyrighted by VitalCells or its licensors, so you may not distribute it without our express permission, and VitalCells will enforce our copyright under United States and foreign laws. If you need to obtain permission to distribute material from VitalCells’s site, please contact us at info@vitalcells.com.
  2. The VitalCells name and logo are trademarks of VitalCells, and may not be copied, imitated or used, in whole or in part, without the prior written permission of VitalCells. All other trademarks are the property of their respective owners.

VitalCells reserves the right to modify this website and the rules and regulations governing its use, at any time. Modifications will be posted on the website, and users are deemed to be apprised of and bound by any changes to the website. VitalCells may make changes in the products and/or services described in this website at any time.